Privacy policy

1. Who is responsible for your data

The data controller for information processed through a trading account is the operating company identified during account opening. Privacy questions can be submitted through the contact form under "Compliance enquiry".

2. Data we collect

Depending on how you use the services, we may collect:

• identity data — name, date of birth, nationality and identification documents provided during verification;
• contact data — email address, phone number and country of residence;
• account and transaction data — account activity, positions and orders in the platform;
• technical data — device, browser, IP address and usage logs;
• communications — messages sent through the contact form or to support.

3. Why we process it

Personal data is processed to provide and secure the services, to open and administer accounts, to meet legal obligations (including AML and record-keeping requirements), to respond to enquiries, to improve the website and platform, and — only with consent — for marketing.

4. Legal bases

Where data-protection law requires a legal basis, processing may rely on performance of a contract, compliance with legal obligations, legitimate interests such as service security and improvement, or consent for optional marketing and non-essential cookies.

5. Who we share data with

Data may be shared with service providers acting on our behalf (identity verification, hosting, communications), with regulators and authorities where legally required, and with professional advisers. We do not sell personal data.

Service providers are required to process personal data only for agreed purposes and with appropriate safeguards.

6. International transfers

Where data is transferred across borders, safeguards recognised by applicable law are used where required, such as adequacy decisions or standard contractual clauses.

7. How long we keep data

Data is retained only for as long as needed for the purposes above and to meet applicable legal, regulatory and financial-services record-keeping obligations.

8. Your rights

Subject to applicable law, you may have the right to access, correct, delete or receive a copy of your personal data, to object to or restrict processing, and to withdraw consent at any time. You may also have the right to complain to the data-protection authority in your jurisdiction.

Requests can be made through the contact form; we may need to verify your identity before acting on them.

9. Security

We apply technical and organisational measures appropriate to the risk, including encryption in transit, access controls and monitoring. No system can be guaranteed absolutely secure; incidents are handled under our incident-response procedures and notified where legally required.

10. Cookies

The website uses cookies as described in the cookie policy. Non-essential cookies are inactive until you consent through the cookie notice.

11. Contact

For privacy questions and rights requests, use the contact form and select "Compliance enquiry". We may need to verify your identity before completing a request.